GDPR + SaaS = Happy Days

How customers handle GDPR has changed in 18 months

Our experience is that, after the last 18 months working on spreadsheets to manage GDPR, many organisations are now looking for SaaS to bring its many benefits to ongoing GDPR management.

SaaS has already revolutionised core, repetitive, business activities such as

  • accounting (Xero, Kashflow etc),
  • sales (Salesforce.com, Pipedrive etc),
  • marketing (Hubspot, Marketo, etc), and
  • HR and expenses (BreatheHR, Expensify and many others).

No-one would now seriously look to manage any of the above areas without at least one SaaS solution.  Our experience as a vendor in the GDPR marketplace is that the way UK organisations handle GDPR has rapidly evolved.  Many organisations are now going through their first internal and external reporting or auditing exercises, looking to update their GDPR records and report KPIs.  The experience is making them aware of the limitations of spreadsheets and making them check if SaaS can work the same magic it has in other areas, including to:

  • simplify procedures and unify activities across teams, companies and countries,
  • clarify and help meet GDPR obligations,
  • clarify and help reduce GDPR risks,
  • improve collaboration with colleagues and with advisers, and
  • demonstrate GDPR status internally and externally.

Naturally, we believe GDPR SaaS can help enormously.  In fact, it is already – you can see our customer case studies on our website from fintech to VC, from gaming to energy.  We also believe we’re at the very beginning of an exciting journey.  With 27 million active enterprises in the EU28, only a tiny percentage of those covered by GDPR actually use GDPR SaaS.

The driving forces are there to see: many surveys note the shockingly low level of compliance with, and high level of confusion about, GDPR.  Major challenges usually start with the very first step: the inventory of processing activities in the business.  Lack of support, lack of resources, and the complexity and ambiguity of GDPR usually come next.  And when you look at our own BPM Index, you can see how varied the approach to notifying data breaches to regulators is across the EEA.

So contact us to see how (the right) SaaS can make your GDPR journey a smooth sail with clear horizons, not a bumpy ride over the rapids!


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